(Reuters) – Twitter Inc suffered a major outage on Wednesday, with tens of thousands of users around the world accessing the popular social media platform in the hours before the service was brought back online. or use its main functions.
The incident marks the social media site’s first apparent widespread service outage since billionaire Elon Musk took over Twitter as CEO in late October.
Downdetector, a website that tracks outages through a variety of sources, including user reports, identified more than 10,000 affected users from the US, about 2,500 from Japan, and about 2,500 from the UK at the peak of the disruption. showed.
Most reports came from users who said they faced technical issues while accessing social networks via their web browsers.
Reports of the Twitter outage dropped sharply by Wednesday evening, according to the website, with some users later seeing the comment service return to normal.
Twitter did not immediately respond to a request for comment. status page All systems showed up.
Musk tweeted later on Wednesday that “significant backend server architecture changes” were being rolled out and that “Twitter should feel faster,” but in his post he addressed downtime reported by users. I didn’t mention it.
During the outage, some users said they were unable to log into their Twitter accounts from their desktops or laptops. A few users said the issue also affected features like mobile his apps and notifications.
The hashtag #TwitterDown is trending on social media sites, with people sharing updates and memes about service disruptions on Twitter.
When I tried to log into Twitter from my desktop, I got the following error message:
Musk tweeted that the service is still available.
“It works for me,” Musk posted to a user who asked if Twitter was broken.
The suspension comes two months after Musk completed its $44 billion acquisition of Twitter.
By some estimates, hundreds of Twitter employees left the social media company in November, including engineers tasked with fixing bugs and preventing outages.
Thousands of Twitter users were hit with a global outage in February and July before Musk’s acquisition.
Other big tech companies have also suffered outages this year. In July, he took service at Rogers Telecommunications, Canada’s largest telecom operator, down for nearly 19 hours, cutting off millions of people’s access to banking, transportation and government.
Reported by Akriti Sharma, Mrinmay Dey and Shubhendu Deshmukh of Bengaluru. Additional reporting by Josh Horwitz in Shanghai.Edited by Krishna Chandra Elli and Sam Holmes
Our criteria: Thomson Reuters Trust Principles.